The Régie du logement is a provincial body that supervises the residential rental market and applies Quebec’s housing laws and regulations. Its responsibilities include making decisions on requests submitted to it, informing people of their rights and obligations under residential leases and promoting good relations between landlords and tenants.
When can the Régie du logement intervene?
The Régie du logement is the only body that can hear these kinds of cases:
- cases about residential leases when the amount or value claimed is less than $85,000
- cases about setting the rent, renewing a lease, repossession of a dwelling, a subdivision, a change of use, a substantial enlargement of the dwelling, or about a lease for low rent housing. (The Régie has jurisdiction in all these cases no matter how much money is involved.)
The Régie can also hear cases about these issues:
- demolition of a dwelling in a municipality where no by-law covers the situation
- sale or transfer of a building in a housing complex
- conversion of an apartment building into condos
- depositing rent with the Régie instead of paying it directly to the landlord.
What does the Régie du logement do?
The Régie du logement is responsible for doing the following:
- informing landlords and tenants of their rights and obligations and explaining anything in a lease or in the Act respecting the Régie du logement. It does this through its telephone services, one-on-one consultations, free publications and its website.
- providing standard forms for signing a lease, for ending a lease and for subletting
- doing studies and compiling statistics on the housing situation in Quebec
- hearing cases involving tenants and landlords and making written decisions in these cases
- publishing a collection of decisions made by the Régie
- helping landlords and tenants reach agreements
How much does it cost to file a request with the Régie du logement?
The cost depends on the type of request and sometimes on the amount of your rent. To find out the exact amount, check the Régie’s schedule of cost.
People getting some kinds of government financial assistance don’t have to pay the fees, as long as they provide proof that they are getting this assistance.
How do hearings at the Régie du logement work?
Once you’ve filed a request with the Régie du logement, you will be offered conciliation services to help you and your landlord reach an agreement. You can accept or refuse this offer.
If you participate in conciliation but you and your landlord cannot reach an agreement, the process before the Régie will resume. But if the conciliation succeeds and a settlement is reached, the file will be closed.
If you cannot agree, there will be a hearing. At the hearing, you can act for yourself or have someone else represent you (certain conditions apply). Remember that the Régie uses its own set of procedures.
The person who runs the hearing and makes a decision in Régie cases is called a commissioner, not a judge. Commissioners are judges or lawyers appointed by the government to hear and decide case that are the responsibility of the Régie du logement.
Once the hearing is over, the commissioner will make a decision within three months and send it to you by mail.
To learn more about who can act for you in a case before the Régie, see our article Hearings at the Régie du logement.
Are there any Régie du logement offices outside of Montreal and Quebec City?
Yes. There are Régie du logement offices across Quebec. You don’t have to travel to Montreal or Quebec City to file a request.
Visit the website of the Régie du logement to find an office near you.