Victims of crime may need support to help them overcome the trauma they suffered. Several assistance and accompaniment resources in Quebec offer psychological, medical and social support.
There’s no requirement for victims to file a police report in order to use these services, which are are all free of charge and confidential.
Resources for victims of all types of crimes
- Crime Victims Assistance Centre (CAVAC)
CAVACs are non-profit organizations that offer front-line services to all crime victims and their loved ones, regardless of the type of crime involved. CAVACs are located throughout Quebec, and they also have offices in courthouses.
CAVACs offer various types of services:
- information and accompaniment throughout the legal process
- post-traumatic and psychosocial intervention
Call 1 866 LE CAVAC (532-2822) to find the CAVAC nearest you and to make an appointment.
Resources for victims of sexual violence
- Provincial helpline providing listening, information and referral services for victims of sexual violence
This telephone helpline is intended for victims of sexual violence and their loved ones, as well as for frontline workers. A specially trained team receives the calls, provides information and directs victims to the nearest assistance and protection resources.
You can call any time at 1-888-933-9007.
- Designated centres
Designated centres are establishments within the health and social services network selected to offer specialized assistance to victims of sexual violence. Intervention teams are trained to provide medical and psychological care to victims. Designated centres also have staff who are trained to use a medical-legal kit following a sexual assault.
You can call the provincial helpline at 1-888-933-9007 to find a designated centre near you.
CALACS are non-profit organizations that offer assistance, support and accompaniment services to women and girls who are victims of sexual violence. The centres are located in many regions of Quebec.
Services are available in person or over the phone. Refer to the list of CALACS to find one near you.
- Centre de Ressources et d’Intervention Pour Hommes Abusés Sexuellement dans leur Enfance (CRIPHASE) (resource and intervention centre for men who were sexually abused during childhood) – website in French only
CRIPHASE is a non-profit organization that offers assistance and psychosocial help to men who were sexually abused during childhood or adolescence. The organization offers various types of interventions, such as individual and group meetings.
The services are available in Montreal. Call 514-529-5567 to reach their office. Resources for men are also available in other regions of Quebec.
This phone line provides information on legal proceedings that take place when a victim of sexual violence wants to file a police complaint.
Call 1-877-547-DPCP (3727).
Resources for victims of domestic violence
SOS violence conjugale offers information, support and referral services to victims of domestic violence and other people affected by this problem.
You can call the phone line 24/7 at 1-800-363-9010.
- Shelters for victims of domestic violence
Shelters throughout Quebec provide assistance to victims of domestic violence (women and their children). They offer housing, intake services, information, support and accompaniment.
You can call SOS violence conjugale at 1-800-363-9010 to find the locations of shelters. You can also refer to the list of shelters that are members of the Regroupement des maisons pour femmes victimes de violence conjugale (association of shelters for victims of domestic violence) or the list of the Fédération des maisons d’hébergement pour femmes (federation of women’s shelters).
Resources for Indigenous people
Native Friendship Centres are non-profit organizations that offer various assistance and support services to Indigenous people, specifically victims of crime. These centres are located throughout Quebec.
They provide services in person. Consult the list of Native Friendship Centres or call 418-842-6354 to find the contact information for the centre nearest you.
Sexual harassment at work
- Groupe d’aide et d’information sur le harcèlement sexuel au travail (assistance and information for sexual harassment in the workplace) – website in French only
The G.A.I.H.S.T. is a non-profit organization that offers psychological help, information and accompaniment for victims of psychological and sexual harassment in the workplace.
Services are offered in person in Montreal or by phone at 514-526-0789.
Resources for seniors
- Ligne Aide Abus Ainés (elder abuse hotline)
Ligne Aide Abus Ainés is a telephone helpline and referral service for elderly people who are being exploited, abused or neglected. It provides assistance for their loved ones, as well.
You can reach them at: 1-888-489-2287.
Resources in post-secondary institutions
The mission of this non-profit organization is to prevent and fight against sexual violence in post-secondary institutions. Refer to the list of resources available on university, college and CEGEP campuses.
Resources for obtaining financial compensation
In addition to obtaining assistance and accompaniment, victims can also request financial compensation following a criminal act. Various programs and remedies are available depending on the situation. For more information, consult our complete list of available programs and remedies.